Privacy Policy

Mobile Mint Car Care - How we collect, use, and protect your personal information

Last updated: 10 October 2025

Introduction

Mobile Mint Car Care ("we", "our", or "MMCC") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services.

We are a UK-based company providing premium mobile car valeting services across Surrey and Greater London. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Postal address and service location
  • Vehicle information (make, model, registration)
  • Payment information (processed securely by third parties)
  • Communication preferences

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Location data (when permission is granted)

How We Use Your Information

  • To provide and manage our mobile car valeting services
  • To process bookings and payments
  • To communicate with you about services and appointments
  • To improve our website and services
  • To send marketing communications (with your consent)
  • To comply with legal obligations
  • To protect against fraud and ensure security

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and provide personalized content.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)
  • Preference Cookies: Remember your settings and choices
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: Trusted partners who help us operate our business (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition
  • Emergency Situations: To protect the safety of users or the public

All third-party service providers are contractually required to keep your information secure and confidential.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent for data processing

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure cloud hosting with access controls
  • Regular security assessments and updates
  • Staff training on data protection
  • Limited access to personal data on a need-to-know basis

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Customer Data: Up to 7 years after last service (for tax and legal purposes)
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Website Analytics: Up to 26 months (Google Analytics default)
  • Transaction Records: As required by UK tax law

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@mobilemintcarcare.com
Phone: 07709 026373

Mobile Mint Car Care

Surrey & Greater London, UK

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.